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The CX-UX Relationship
Introduction A common misconception is that customer experience (CX) and user experience (UX) are...
Learning as a driver of Organisational Success
Introduction We are often looking for ways to increase and encourage organisational...
Burnout and Employee Well-being
Burnout and Employee Wellbeing focus Introduction Covid-19 has been a little like...
Ensuring Client Data Privacy while Working from Home
Data Privacy vs Data Security With the spike in individuals working from home, data privacy...
The Relentless Consumer
Introduction With 2021 being well underway, and with the globe having faced a year of firsts, it...
The Amplified Bucket List
We had no idea that the coronavirus, which made its first appearance at the end of 2019, would...