Genex Insights
  • Home
  • About us
  • Our services
    • • Market Research
    • • Customer Experience Management & CX Software
    • • Stakeholder Research
  • Our Insights
  • Training
  • Careers
  • Contact us
Select Page

Employee engagement is the new customer engagement

by Genex-Insights | May 1, 2016 | Employee engagement

The recent Customer Experience World conference speakers noted an evolution in focus from customer engagement and satisfaction to employee engagement and satisfaction. One presenter even simplified it to the point of saying that the people in a business fulfil one of...

Recent Posts

  • Hybrid work
  • Gamification: A Tool for Customer Engagement on Apps
  • Debunking CX Myths
  • The CX-UX Relationship
  • Emojis

Copyright Genex Insights 2022

  • Follow
  • Follow
  • Follow
  • PAIA manual
  • Terms and conditions