Aug 28, 2019 | Genex Insights
A daunting significant venture into the unknown basked in opportunity, excitement and a bit of magic describes our most recent journey at Genex. With change being an inevitable part of any great story, we embarked on the move to our new home at IQbusiness’s offices...
Apr 26, 2017 | Customer Experience Management, Surveys
Computer assisted telephone interviewing (CATI) has long been a survey method used in Traditional research, as a means of conducing research. Recently, however, it has become increasingly used within the automated research sphere (defined as CX – Customer Experience –...
